Setup guide

Mac IPTV Setup

Watch on your MacBook or iMac using the web player or a Mac app.

MacBooks and iMacs work well with both the web player and dedicated Mac player apps.

What you need

  • A Mac running a recent version of macOS
  • Your IPTV UK GO login details

Step-by-step setup

  1. Open the web player link from your welcome message in Safari or Chrome, or download the recommended player from the Mac App Store.
  2. Open the app or web player and choose to sign in.
  3. Enter your login details and save.
  4. Choose Live TV, Movies or Series and press play.
  5. Use AirPlay to watch on a compatible TV if you prefer.

Recommended settings

  • Press Control + Command + F for full screen.

Troubleshooting

  • App cannot be opened because the developer cannot be verified: only install apps from the Mac App Store or the official developer site.
  • Channels will not load: close the app completely, restart your router and device, then try again.
  • Login error: check your username and password carefully – they are case sensitive and easy to mistype with a TV remote.
  • Buffering: use a wired connection if you can, or move your router closer. See how to reduce buffering.
  • TV guide is empty: refresh or reload the EPG in the app settings and wait a few minutes for it to download.

Related: Windows guide · iPhone guide · 24-hour free trial